Privacy Policy

Averyaidan Company (hereinafter referred to as "Averyaidan," "we," or "our store") respects the privacy rights of all individuals using our store's website and mobile applications, participating in our activities, or registering for Averyaidan's services or online content including but not limited to products from our partners (hereinafter referred to as "Services"). We ensure that the collection, transmission, storage, and use of personal data comply with the provisions of the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance, Chapter 486 of the laws (hereinafter referred to as the "Ordinance"). If you provide personal data to us, it is considered consent to this privacy policy.

The term "personal data" encompasses the meaning as interpreted by the Ordinance.

Purposes and Uses of Personal Data Collection

You are not required to provide any personal data to browse or use this website and mobile application. When you participate in Averyaidan's activities or register for our services or online content, we will collect your personal data so that we can provide services to you. You may refuse to provide us with personal data, but in that case, we may not be able to provide you with our services. By providing personal data, you indicate your agreement for us to use your personal data in accordance with this privacy policy statement.

The personal data we collect from you may be used for the following purposes (including but not limited to):

• Identifying you and any accounts you open
• Providing you with services
• Verifying your identity
• Determining and verifying your eligibility for discounts and promotions on goods and services
• Processing applications and updates on behalf of you for our partner's products and services
• Storing your personal information so you do not have to re-enter it each time you purchase a product
• Processing orders, issuing invoices, and fulfilling orders
• Direct marketing of our and our business partners' products and services (see the "Direct Marketing" section for details)
• Designing services to meet your needs
• Conducting market research, statistical and behavioral analyses
• Performing customer data analysis and analyzing your shopping preferences
• Recommending services or products you may be interested in
• Customizing our company's website and content to suit your specific preferences
• Providing you with customer service
• Handling your complaints and account inquiries
• Audit purposes
• Disclosures as required by applicable laws, rules, and regulations

Personal Data Collected by Our Store

The personal data collected by our store may include (but is not limited to):

• Your personal details and contact information, such as your name, gender, date of birth, preferred language, identification card number, telephone number, social media links, email address, residential address, mailing address, and/or billing address;
• Your payment information, such as credit card details and financial institution account information or user account numbers;
• Your purchase history records;
• Your product preferences and communication channel preferences;
• The content you provide (for example, photos, videos, comments, articles, survey responses, and reviews);
• Information provided to us when you visit our social media pages (such as your name, profile picture, likes, location, friend list, and other information described on your social media network or application registration pages, or detailed geographical location information when you use our mobile applications);
• The IP address of your computer or mobile device, real-time location data, browser settings, and browsing history;
• We may access, use, and/or process your biometric data including but not limited to fingerprints and facial images stored on your mobile device or other devices for the purpose of verifying identity. However, we do not collect or store such data.

Confidentiality, Disclosure, and Security of Personal Data

The personal data that Averyaidan collects and holds about you will be treated confidentially; however, we may disclose such information to the following persons (whether they are located in Hong Kong or outside Hong Kong) if it is necessary to comply with the requirements of the law or to fulfill legal obligations, to provide you with services, or to execute the original purposes for which the personal data was collected or purposes directly related:

• Courts with jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, institutions, or organizations;
• Our company's affiliates, partners, those involved in selling and marketing services, or administrative, or those providing goods/services such as sellers or contractors, agents or other service providers;
• Any other persons under a duty of confidentiality to our company, including members of a corporate group who have committed to keeping such information confidential, information technology consultants, data processing contractors, auditors, accountants, or lawyers;
• Banks, financial institutions, insurance companies, credit card issuing companies, or debt collection services companies.

We implement appropriate security measures to protect the security of your personal data. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. They include:

• Technical security measures, such as encryption, firewalls, and secure server facilities;
• Organizational measures, such as access controls to limit who within our organization may access your personal data;
• Regular reviews and monitoring of our privacy policies and procedures.

We commit to taking all practicable steps to ensure that personal data is kept secure and is protected against unauthorized or accidental access, processing, erasure, or other use. However, we cannot guarantee the security of data transmitted over the internet and we urge you to take every precaution to protect your personal data when you are on the internet.

Any questions, comments, suggestions, or information other than personal data that you send or upload to our website or any part of the site will be considered voluntarily provided to our company in a non-confidential and non-proprietary manner. We reserve the right to use, copy, disclose, transmit, publish, and/or post such information elsewhere, including but not limited to the purposes of service development and promotion and meeting customer needs, and to provide such information to any affiliate company.

We may publicly share non-personal data, such as anonymous data and aggregated data related to sales transactions, user traffic, logistics, and warehouse performance, and may share it with our partners, including but not limited to current and potential business partners, vendors or contractors providing goods/services, startups, and academia.

Averyaidan will make every reasonable effort to ensure that all personal data held by Averyaidan is stored in a reliable, secure, and safe place.

We strive to keep all collected personal data confidential. However, please understand that we cannot guarantee the security of data transmission.

If you purchase our products or services, your personal data will be transmitted to partners and will be used, processed, and retained according to the privacy policies of the partners. 

Transfer of Personal Data Outside of Hong Kong

Our user information is typically stored within the Hong Kong Special Administrative Region. If necessary for operational purposes, our company may transfer personal data to locations outside of Hong Kong to fulfill the purposes for which the data was collected or purposes directly related to it. Any such data transfers will be carried out in accordance with the provisions and constraints of the relevant regulations. If consented to, information may be transferred overseas with appropriate protective measures ensured.

Retention of Personal Data

If you choose or are provided with a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your mobile phone number is used for account login, you should ensure that you update it promptly by logging into your "Account Information" when your phone number is changed or returned to the mobile telecommunications operator. This is very important to ensure that your account information is not accessed by a third party who might have acquired the rights to use the phone number you have returned. You are responsible for protecting your account in this specific manner. We do not assume any responsibility for this.

Retention of Personal Data

Unless legally required to preserve your personal data for a specific duration, Averyaidan will retain personal data only for as long as necessary to fulfill the original purposes for which the personal data was collected or purposes directly related to it.

Direct Marketing

Averyaidan may send you marketing communications through various channels, including telephone, mail, email, SMS, mobile applications, web applications, social media, stores, and other forms of communication. [Note: Include all content applicable to your business] If we have obtained your consent, the personal data you provide on forms or at the time of subscribing to the above will also be used by us for the purpose of such marketing. We will handle any issues of data transmission described in this section in accordance with the content provided in this privacy policy.

If you do not wish us to use your personal data for direct marketing, you may opt-out of our direct marketing at any time. If required, our company must stop using your personal data for direct marketing purposes without charging you any fee.

We will use the personal data you provide exclusively for direct marketing. Our direct marketing content may take various forms, including but not limited to marketing mailers, emails, and text messages.

Use of "Cookies" Files

Cookies are small text files stored on your computer (or other electronic devices) when you visit our company's website and mobile applications. We use cookies on our website to:

• Recognize your identity as you navigate our website and mobile applications
• Obtain information about your preferences, browsing behavior, online activities, and internet usage
• Keep track of items stored in your shopping basket and assist you through the checkout procedures
• Conduct research and statistical analysis to help us improve our services and better understand visitors' needs and interests
• Provide advertisements tailored to your personal interests, making our promotion and advertising campaigns more effective
• Enhance the efficiency of your online activities and improve your experience

Strengthening Security Measures

The information we obtain through cookies may not contain your personal data. While we may collect data about your computer or other electronic devices, such as IP address, browser settings, browsing history, and/or other Internet log information, it may not necessarily identify you personally. As non-personal information is mixed with personal information, we consider such data as personal data for the purposes of our privacy policy. In certain circumstances, we may collect your personal data, but this is only through voluntary provision when you fill out online forms or when you purchase goods or use services on our website and mobile applications.

If you do not permit the use of cookies, you can adjust settings on your internet browser and electronic devices. If you disable cookies, you acknowledge that you may not be able to use some features of our website and mobile applications.

Website Beacons and Pixel Tags

In addition to cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, the emails we send you may contain a click-through URL that links to content on our website.

If you click on these links, we track this click to help us understand your product or service preferences and improve customer service. Web beacons are typically transparent images embedded into a website or email. With pixel tags in emails, we can determine whether the email has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe at any time from our mailing list.

Do Not Track (DNT)

Many web browsers have a Do Not Track feature that sends a Do Not Track request to websites. Please note that if you refuse the use or delete existing tracking technologies, you will need to change your user settings personally each time you visit, and we may not be able to provide you with a quality user experience, and some features may not function properly.

Changing Your Consent

You can change the scope of your consent regarding the collection and use of user information. Please note that revoking certain consents may affect your experience using our services.

Email Opt-Out Declaration

You can opt out of receiving marketing communications via email from us at any time by clicking the unsubscribe link in any marketing email you receive from us or by following the instructions in the "How to Contact Us" section below. You can also choose not to receive our marketing emails by sending an opt-out request.

Account Cancellation

If you decide to stop using our services and wish to cancel your account, please be aware that after account cancellation, all your data will be deleted or anonymized, unless otherwise required by law. This will result in your inability to recover your account or access any data within it. Ensure that you back up any information you need before cancelling your account.

Children's Personal Information Protection

Our store is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. We only process children's information when it is permitted by law and with parental or guardian consent and will delete it when it is no longer necessary. If children's information is collected without consent, please contact us to delete it.

Privacy Policy Updates

This privacy policy may be updated regularly without notice to reflect changes in our personal data practices. We will post a prominent notice on our store to inform you of any significant changes to our privacy policy and indicate at the top of the policy when it was most recently updated.

In any case, if there is any conflict or inconsistency between the Chinese and English versions, the Chinese version shall prevail. This privacy policy will be reviewed regularly and updated on the website.

Last Updated

May 2026